Terms of service

Last updated: October 16, 2024

Welcome to Craft Kettle Brewing Equipment LLC ("Craft Kettle," "we," "us," or "our"). By accessing or using our website www.craftkettle.com (the "Site") and purchasing products or services from us (collectively, the "Services"), you agree to be bound by the following Terms of Service ("Terms"). These Terms apply to all users of the Site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our Site. If you do not agree to all the terms and conditions, then you may not access the Site or use any Services.

1. Overview

Acceptance of Terms: By using our Site and Services, you agree to these Terms, including any additional terms and policies referenced herein or available by hyperlink.
Modification of Terms: We reserve the right to update, change, or replace any part of these Terms by posting updates on our Site. It is your responsibility to check this page periodically for changes. Your continued use of the Site following any changes constitutes acceptance of those changes.
Age Requirement: By agreeing to these Terms, you represent that you are at least 21 years old or the age of majority in your jurisdiction.

2. Online Store Terms

Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
Prohibited Uses: You may not use our products or Services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.
Termination: A breach or violation of any of the Terms may result in immediate termination of your access to the Services.

3. General Conditions

Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.
Content Transfer: You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Use Restrictions: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

4. Accuracy and Completeness of Information

No Warranty: We are not responsible if information on this Site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
Modifications: We reserve the right to modify the contents of the Site at any time but have no obligation to update any information.

5. Modifications to the Services and Prices

Price Changes: Prices for our products and Services are subject to change without notice.
Service Modifications: We reserve the right to modify or discontinue the Services (or any part thereof) without notice at any time.
Liability: We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

6. Products and Services

Product Availability: Certain products or Services may be available exclusively online through the Site and may have limited quantities.
Accuracy of Descriptions: We strive to display our products and Services accurately but cannot guarantee that your device's display will be accurate.
Right to Limit Sales: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
Returns and Refunds: Returns and exchanges are subject to our Refund Policy, which can be viewed here.

7. Accuracy of Billing and Account Information

Order Acceptance: We reserve the right to refuse any order you place with us.
Account Information: You agree to provide current, complete, and accurate purchase and account information for all transactions.
Notification of Changes: You agree to promptly update your account and other information, including your email address and payment details.

8. Optional Tools

Third-Party Tools: We may provide you with access to third-party tools over which we have no control or input.
No Warranties: You acknowledge that we provide access to such tools "as is" without any warranties.
User Responsibility: Any use of optional tools offered through the Site is entirely at your own risk.

9. Third-Party Links

External Links: The Site may contain links to third-party websites not affiliated with us.
No Liability: We are not responsible for examining or evaluating the content or accuracy of third-party sites and will not have any liability for any third-party materials or websites.
User Discretion: Please review the third-party's policies and practices before engaging in any transaction.

10. User Comments and Submissions

User Content: If you send creative ideas, suggestions, or other materials (collectively, "comments"), you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium.
No Obligation: We are under no obligation to maintain comments in confidence or to pay compensation for them.
Content Standards: Your comments must not violate any rights of third parties or contain unlawful, abusive, or obscene material.

11. Personal Information

Privacy Policy: Your submission of personal information through the Site is governed by our Privacy Policy, which can be viewed here.

12. Errors and Inaccuracies

Right to Correct: We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
No Obligation: We undertake no obligation to update, amend, or clarify information in the Services or on any related website.

13. Prohibited Uses

You are prohibited from using the Site or its content:

For any unlawful purpose.
To solicit others to perform unlawful acts.
To violate any international, federal, provincial, or state regulations.
To infringe upon our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other malicious code.
To collect or track the personal information of others.
To spam, phish, pharm, pretext, spider, crawl, or scrape.
To interfere with or circumvent the security features of the Services.

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

14. Disclaimer of Warranties; Limitation of Liability

No Guarantee: We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.
No Warranties: The Services and all products delivered to you are provided "as is" and "as available" without any warranties.
Limitation of Liability: In no case shall Craft Kettle, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages.

15. Indemnification

You agree to indemnify, defend, and hold harmless Craft Kettle and our affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim arising out of your breach of these Terms or violation of any law or rights of a third party.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law.

17. Termination

Termination by You: You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.
Termination by Us: If you fail to comply with any term, we may terminate this agreement at any time without notice.

18. Entire Agreement

These Terms constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements.

19. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Louisiana, United States.

20. Changes to Terms of Service

We reserve the right to update or change these Terms at any time. It is your responsibility to check our Site periodically for changes. Your continued use of the Site following any changes constitutes acceptance of those changes.

21. Contact Information

Questions about these Terms should be sent to us at info@craftkettle.com.

Contact Details:

Craft Kettle Brewing Equipment LLC
331 N Alexander St
New Orleans, LA 70119
United States

Email: info@craftkettle.com
Phone: 855-953-8853

By using our Site and Services, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.